I gladly accept returns and exchanges. Contact me within 14 days of delivery. Items must be shipped back within 30 days of delivery.
Conditions of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
But please contact me if you have any problems with your order.
All Heartthrob Studio 11 x 14 prints are packaged in a clear sleeve, backed with board and shipped flat in a extra sturdy rigid mailer to ensure safety. Gift Wrap is packaged in clear sleeves then shipped in rigid cardboard tube.